OPAS:General/Two Factor Authentication - Revision history

Joao: Added category

2025-08-27T04:02:56Z

Added category

← Older revision		Revision as of 04:02, 27 August 2025
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	==== Check the user on your Authenticator App ====		==== Check the user on your Authenticator App ====
	Once you have scanned the QR code and a 2FA code appears on your Authenticator App, it should also display beside it the email you use to log-in to OPAS. Please make sure this email is correct. If it is not, you might be trying to activate 2FA while being logged-in as another user		Once you have scanned the QR code and a 2FA code appears on your Authenticator App, it should also display beside it the email you use to log-in to OPAS. Please make sure this email is correct. If it is not, you might be trying to activate 2FA while being logged-in as another user

			[[Category:OPAS]]

Joao: Added Troubleshooting section

2025-08-19T11:51:49Z

Added Troubleshooting section

← Older revision		Revision as of 11:51, 19 August 2025
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	If you would like OPAS to forget your browser, or all browsers you set to be remembered, click the relevant link on the 2FA box in your profile page:<br>[[File:2fa_step_7.png]]		If you would like OPAS to forget your browser, or all browsers you set to be remembered, click the relevant link on the 2FA box in your profile page:<br>[[File:2fa_step_7.png]]
	~~[[index~~.~~php?title~~=~~Category:~~OPAS]]
			== Troubleshooting ==
			Should you have any issues activating or logging-in with 2FA, please check the following:

			==== Date and time on your device ====
			The date and time on your device must be correct TO THE SECOND. You can either have it synchronise with internet time (if possible), or check it against https://time.now/

			===== Scanning the correct QR code =====
			Please make sure you scan the QR code that appears on OPAS, and not in a different page, such as this help page

			==== Check the user on your Authenticator App ====
			Once you have scanned the QR code and a 2FA code appears on your Authenticator App, it should also display beside it the email you use to log-in to OPAS. Please make sure this email is correct. If it is not, you might be trying to activate 2FA while being logged-in as another user

Joao: Added note on checking your device time is correct

2025-08-19T11:46:04Z

Added note on checking your device time is correct

← Older revision		Revision as of 11:46, 19 August 2025
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	=== Add OPAS to your Authenticator App ===		=== Add OPAS to your Authenticator App ===
	There are many Authenticator apps available for mobile but we suggest '''Google Authenticator''' or '''Microsoft Authenticator''':		There are many Authenticator apps available for mobile but we suggest '''Google Authenticator''' or '''Microsoft Authenticator''':

			===== Before you do, please make sure date and time is correct on your device =====
			Most devices have the option to synchronise time with internet time - this is normally the default setting.

			If you do not have this option or are unable to use it, please make sure the time on your device is correct TO THE SECOND. You can compare it to https://time.now/

	==== Google Authenticator ====		==== Google Authenticator ====
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	This <code>OPAS Authentication</code> code is a 6-digit numeric code which is renewed every minute, as indicated by the timer next to it.		This <code>OPAS Authentication</code> code is a 6-digit numeric code which is renewed every minute, as indicated by the timer next to it.


	=== Enter an Authenticator code ===		=== Enter an Authenticator code ===

Tim at 14:48, 7 August 2025

2025-08-07T14:48:19Z

← Older revision		Revision as of 14:48, 7 August 2025
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	Please click <code>Enable Two Factor Authentication</code>:<br>[[File:2fa_step_1.png]]		Please click <code>Enable Two Factor Authentication</code>:<br>[[File:2fa_step_1.png]]

	A popup will appear. In this popup there will be a QR code (image on the left of the popup) which you can use to register your Authenticator app with your OPAS account:~~<br>[[File:2fa_step_2~~.~~png]]<blockquote>~~'''Please scan the QR code that appears in the popup on your screen~~, not the QR code above which is for illustration purposes only~~.'''<~~/blockquote~~>		A popup will appear. In this popup there will be a QR code (image on the left of the popup) which you can use to register your Authenticator app with your OPAS account:

			'''PLEASE DO NOT SCAN THE QR CODE BELOW. IT IS FOR ILLUSTRATION PURPOSES ONLY.'''

			'''Please scan the QR code that appears in the popup on your screen on OPAS.'''<br>[[File:2fa_step_2.png]]

	=== Add OPAS to your Authenticator App ===		=== Add OPAS to your Authenticator App ===

Tim: Added note to clarify which QR code to scan

2025-08-06T12:30:41Z

Added note to clarify which QR code to scan

← Older revision		Revision as of 12:30, 6 August 2025
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	Please click <code>Enable Two Factor Authentication</code>:<br>[[File:2fa_step_1.png]]		Please click <code>Enable Two Factor Authentication</code>:<br>[[File:2fa_step_1.png]]

	A popup will appear. In this popup there will be a QR code (image on the left of the popup) which you can use to register your Authenticator app with your OPAS account:<br>[[File:2fa_step_2.png]]		A popup will appear. In this popup there will be a QR code (image on the left of the popup) which you can use to register your Authenticator app with your OPAS account:<br>[[File:2fa_step_2.png]]<blockquote>'''Please scan the QR code that appears in the popup on your screen, not the QR code above which is for illustration purposes only.'''</blockquote>

	=== Add OPAS to your Authenticator App ===		=== Add OPAS to your Authenticator App ===
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	If you would like OPAS to forget your browser, or all browsers you set to be remembered, click the relevant link on the 2FA box in your profile page:<br>[[File:2fa_step_7.png]]		If you would like OPAS to forget your browser, or all browsers you set to be remembered, click the relevant link on the 2FA box in your profile page:<br>[[File:2fa_step_7.png]]
	[[Category:OPAS]]		[[index.php?title=Category:OPAS]]

Joao at 10:34, 14 July 2025

2025-07-14T10:34:47Z

← Older revision		Revision as of 10:34, 14 July 2025
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	If you would like OPAS to forget your browser, or all browsers you set to be remembered, click the relevant link on the 2FA box in your profile page:<br>[[File:2fa_step_7.png]]		If you would like OPAS to forget your browser, or all browsers you set to be remembered, click the relevant link on the 2FA box in your profile page:<br>[[File:2fa_step_7.png]]
			[[Category:OPAS]]

Joao: Joao moved page OPAS and Gift-Aid:Admin Manual/Two Factor Authentication to OPAS:General/Two Factor Authentication

2025-07-14T10:34:08Z

Joao moved page OPAS and Gift-Aid:Admin Manual/Two Factor Authentication to OPAS:General/Two Factor Authentication

← Older revision	Revision as of 10:34, 14 July 2025
(No difference)

Tim: typos

2025-05-22T08:46:56Z

typos

← Older revision		Revision as of 08:46, 22 May 2025
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	== How to enable 2FA? ==		== How to enable 2FA? ==

	2FA can be enabled in your profile page, which you can access by clicking ~~you~~ name on the top-right corner of OPAS		2FA can be enabled in your profile page, which you can access by clicking on your name on the top-right corner of OPAS

	At the bottom of your profile page, you will see the Two Factor Authentication box where you can:		At the bottom of your profile page, you will see the Two Factor Authentication box where you can:
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	== How to log-in with 2FA ==		== How to log-in with 2FA ==

	You still need to enter ~~you~~ email and password as usual. If you have 2FA enabled, you will be presented with a new screen where you need to enter a code from your Authenticator app:<br>[[File:2fa_step_5.png]]<blockquote>		You still need to enter your email and password as usual. If you have 2FA enabled, you will be presented with a new screen where you need to enter a code from your Authenticator app:<br>[[File:2fa_step_5.png]]<blockquote>

	'''Note: Please make sure you enter the code within the time period. If it ends, a new code will appear and you must enter this instead.'''</blockquote>		'''Note: Please make sure you enter the code within the time period. If it ends, a new code will appear and you must enter this instead.'''</blockquote>
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	During login you can tick the <code>Remember me on this device for 30 days</code> checkbox so you do not need to enter a 2FA code on the browser you are using.		During login you can tick the <code>Remember me on this device for 30 days</code> checkbox so you do not need to enter a 2FA code on the browser you are using.

	If you would like OPAS to forget your browser, or all browsers you set to ~~remember~~, click the relevant link on the 2FA box in your profile page:<br>[[File:2fa_step_7.png]]		If you would like OPAS to forget your browser, or all browsers you set to be remembered, click the relevant link on the 2FA box in your profile page:<br>[[File:2fa_step_7.png]]

Joao: Added Remember Device section

2025-01-23T10:24:25Z

Added Remember Device section

← Older revision		Revision as of 10:24, 23 January 2025
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	To go back to using an Authenticator app code, please click <code>Use a code from your authenticator app</code>.		To go back to using an Authenticator app code, please click <code>Use a code from your authenticator app</code>.

			== Remembering Your Device ==
			During login you can tick the <code>Remember me on this device for 30 days</code> checkbox so you do not need to enter a 2FA code on the browser you are using.

			If you would like OPAS to forget your browser, or all browsers you set to remember, click the relevant link on the 2FA box in your profile page:<br>[[File:2fa_step_7.png]]

Joao: Removed step numbers

2025-01-22T21:27:22Z

Removed step numbers

← Older revision		Revision as of 21:27, 22 January 2025
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	A popup will appear. In this popup there will be a QR code (image on the left of the popup) which you can use to register your Authenticator app with your OPAS account:<br>[[File:2fa_step_2.png]]		A popup will appear. In this popup there will be a QR code (image on the left of the popup) which you can use to register your Authenticator app with your OPAS account:<br>[[File:2fa_step_2.png]]

	=== ~~1 -~~ Add OPAS to your Authenticator App ===		=== Add OPAS to your Authenticator App ===
	There are many Authenticator apps available for mobile but we suggest '''Google Authenticator''' or '''Microsoft Authenticator''':		There are many Authenticator apps available for mobile but we suggest '''Google Authenticator''' or '''Microsoft Authenticator''':

	=== Google Authenticator ===		==== Google Authenticator ====
	'''1. Install the Google Authenticator app:'''<br>[[File:GooglePlay.png\|link=https://play.google.com/store/apps/details?id=com.google.android.apps.authenticator2]][[File:AppleStore.png\|link=https://apps.apple.com/us/app/google-authenticator/id388497605]]		'''1. Install the Google Authenticator app:'''<br>[[File:GooglePlay.png\|link=https://play.google.com/store/apps/details?id=com.google.android.apps.authenticator2]][[File:AppleStore.png\|link=https://apps.apple.com/us/app/google-authenticator/id388497605]]

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	~~=== Microsoft Authenticator ===~~

			==== Microsoft Authenticator ====
	'''1. Install the Microsoft Authenticator App:'''<br>[[File:GooglePlay.png\|link=https://play.google.com/store/apps/details?id=com.azure.authenticator]][[File:AppleStore.png\|link=https://apps.apple.com/us/app/microsoft-authenticator/id983156458]]		'''1. Install the Microsoft Authenticator App:'''<br>[[File:GooglePlay.png\|link=https://play.google.com/store/apps/details?id=com.azure.authenticator]][[File:AppleStore.png\|link=https://apps.apple.com/us/app/microsoft-authenticator/id983156458]]

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	This <code>OPAS Authentication</code> code is a 6-digit numeric code which is renewed every minute, as indicated by the timer next to it.		This <code>OPAS Authentication</code> code is a 6-digit numeric code which is renewed every minute, as indicated by the timer next to it.

	=== ~~2 -~~ Enter an Authenticator code ===		=== Enter an Authenticator code ===
	On the right of the popup is a field to enter one of these 6-digit numeric codes. You must enter the code as it appears on your Authenticator app and click <code>Confirm</code>:<br>[[File:2fa_step_3.png]]<blockquote>'''Note: Please make sure you enter the code within the time period. If it ends, a new code will appear and you must enter this instead.'''</blockquote>If you entered the code correctly, you will have a confirmation on the popup that Two Factor Authentication has been enabled:<br>[[File:2fa_step_4.png]]		On the right of the popup is a field to enter one of these 6-digit numeric codes. You must enter the code as it appears on your Authenticator app and click <code>Confirm</code>:<br>[[File:2fa_step_3.png]]<blockquote>'''Note: Please make sure you enter the code within the time period. If it ends, a new code will appear and you must enter this instead.'''</blockquote>If you entered the code correctly, you will have a confirmation on the popup that Two Factor Authentication has been enabled:<br>[[File:2fa_step_4.png]]

	=== ~~3 -~~ Save your Recovery Codes ===		=== Save your Recovery Codes ===
	You will also see your recovery codes. These are 8 codes which you can use as an alternative, when you cannot access your Authenticator app codes. Please keep these in a safe place. There are options for copying the codes to the clipboard, print or download them onto a text file.<blockquote>'''Note: all recovery codes are single-use. Please erase any recovery codes you use for logging-in'''</blockquote>		You will also see your recovery codes. These are 8 codes which you can use as an alternative, when you cannot access your Authenticator app codes. Please keep these in a safe place. There are options for copying the codes to the clipboard, print or download them onto a text file.<blockquote>'''Note: all recovery codes are single-use. Please erase any recovery codes you use for logging-in'''</blockquote>